Book A Virtual Appointment With A Certified Technician

Meet our certified technicians. We service ALL popular brands and models of sewing machines, long arms, sergers, multi-needle embroidery, quilters & vacuums!

We understand how much our customers value their machines, so we treat your machines with the same care and pride that you do. We also recognize that your projects often have tight deadlines, which is why we strive to work quickly and efficiently to get you back up and running as soon as possible.

Our technicians are available for virtual appointments Monday through Friday to answer any questions you may have and to provide assistance and advice on any basic issues you may be experiencing with your machine. Please allow 24 hours for us to review your appointment details, so we can provide you with the best service we strive to deliver.

A Virtual Service Appointment Includes:

• troubleshooting basic issues
• a walk through on basic servicing you can do to your machine at home
• determining if its time to bring your machine in for repair
• determining if its time to upgrade your machine

Service Manager & Certified Technician - Mial

Years Of Experience:

11 Years

Brand Certified Specialist in:

Bernina, Baby Lock, Brother, Janome.

Lead Tech & Certified Technician - Ivan

Years Of Experience:

7 Years at Meissners

Brand Certified Specialist in:

Bernina, Janome, Brother, Baby Lock, Older Model Machines of All Manufactures, Long Arms, Industrials, Sergers. *also speaks Russian & Ukrainian.

Certified Technician - Ray

Years Of Experience:

20 Years

Brand Certified Specialist in:

Singer, Viking, Pfaff, Bernina old models, Elna, New Home, Janome, Sergers.

Certified Technician - Jack

Years Of Experience:

6 Years at Meissners

Brand Certified Specialist in:

Baby Lock, Brother, Newer Viking, Pfaff, Janome, Sergers.

**note: we will have to review your answers for the appointment to make sure you are eligible for a virtual service call. If you are having serve problems with you machine, please  feel free to reach out to us before you purchase your appointment to determine if your machine issue can be handled with an appointment or if its time to bring your machine in to be physically looked at by a technician.